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FAQs

Christmas Delivery Times:

We are extending the returns period until 07 January for all items purchased between 15 November and 24 December.

Is my personal information Private?

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy in full.

How can I track an order?

Once your order has been dispatched, you will receive an email containing your tracking number to track your package on the DPD or Royal Mail websites.

How do I buy a gift card?

You can buy a Sue-Parkinson gift card by following these steps:

Under SUE PARKINSON at the bottom of the page select GIFT VOUCHERS. Input your information into the required fields.

Select add to bag and proceed to the check out.

Our Gift Vouchers are sent electronically on the date you specify to the email address given. Payment for the gift voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue