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FAQs

Christmas Returns 

Over the festive season we’ll be extending the amount of time you have to exchange or return your items. Items bought online from December 1 until December 20, 2017 can be returned until January 5, 2018.

Is my personal information Private?

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy in full.

How can I track an order?

Once your order has been dispatched, you will receive an email containing your tracking number to track your package on the DPD or Royal Mail websites.

How do I buy a gift card?

You can buy a Sue-Parkinson gift card by following these steps:

Under SUE PARKINSON at the bottom of the page select GIFT VOUCHERS. Input your information into the required fields.

Select add to bag and proceed to the check out.

Our Gift Vouchers are sent electronically on the date you specify to the email address given. Payment for the gift voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue